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"Impossible doesn’t exist and if we really want we can make miracles."

Global Sales Director

Fiorella Simoes

What do you like about your job?
«There is diversity, complexity, challenges, creativity, teamwork and serving others. It is a job with a heart!»

When did you start working for MHA?
«January 2017.»

How does MHA differ from other collections?
«Mytha is about being different and one of our key strengths is to have a portfolio of properties that have a unique character and soul. They are all different from each other. However, they are united by our values. This is something unusual and it offers our guests tailor-made and one-of-a-kind experiences.» 

A hotel for you is…
«For me, a great hotel comes down to two words: beauty and comfort. My definition of comfort is a fantastic location, great service when I want it and not overwhelming, genuine friendliness and not rehearsed smiles. Things should be easy to use: light switches, faucets, internet access. Choices for gastronomy and bespoke options, a spa and, of course, a very good gym!»

Three crucial things you want to find when you check into a hotel:
«Service, location and a gym!»

Quality for you is… 
«So many things. However, I relate the word quality with timeless. To give you an example: a high-quality experience stays in your memories forever.»

A few words to define high-end hospitality:
«Warmth, authenticity, heart, soul and life.»

What was your dream job when you were a child?
«Racing cars. And when I was a teenager it was working in luxury hotels.»

Can you describe your family? 
«A mother that worked all her life with dedication. Nowadays, it is a husband and three four-legged kids: our three Spanish hounds.»

Do you have any pets?
«No. My pets are more than just pets.»

If tomorrow you could travel to the moon, what would you pack in your suitcase?
«My three favorite books, as they are food for the soul.»

Where did you live and which country is home for you, or is it really in your heart?
«My home is in my heart. If you have your family and friends close to you, home is anywhere.»

Do you have any particular hobbies or passions?
«I love to read mostly historical novels and love sports: trekking, mountain biking and scuba diving.»

What would you change about the world right now if you could?
«The injustice, the imbalance between countries where some have too much and others have nothing!»

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"Impossible doesn’t exist and if we really want we can make miracles."


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